(1) The Customer acknowledges that in the event of any dispute and/or discrepancy concerning any data element of an Order or the Customer in the SPARK Database, the data element in the SPARK Database records shall prevail.


(2) The Customer acknowledges that all information of the Customer in the SPARK, including authentication information is accessible to Parent and its Service Providers


(3) The Customer shall comply with all terms or conditions established by Parent and/or its Service Providers from time to time.


(4) The Customer agree to provide, maintain and update, current, complete and accurate information for all the data elements about the Customer in the SPARK Database.


(5) Customer acknowledges that Parent Products maybe obtained through Service Providers, and as such, changes in structure, or contracts may occur, and as a result services may be adversely affected. Customer acknowledges and agrees that Parent shall not have any liability associated with any such.


(6) During the term of this Agreement and for three years thereafter, the Customer shall maintain the following records relating to its dealings with Parent and their Agents or Authorized Representatives:-


(1) In electronic, paper or microfilm form, all written communications with respect to Parent Products.


(2) In electronic form, records of the accounts of all, current / past Orders with the Customer, including dates and amounts of all payments, discount, credits and refunds.


The Customer shall make these records available for inspection by Parent upon reasonable notice not exceeding 14 days.


(7) Customer shall not transact with or act on behalf of any Prohibited Person. If Customer is a Prohibited Person, Customer is prohibited from registering or signing up with, subscribing to, or using any Parent Product, or participating in the Customer program. Any violation of this provision ("OFAC Provision") as determined in Parent's sole discretion, may result in the suspension and/or termination of the Customer account and the termination of this Agreement without a refund or compensation of any kind to Customer.




Parent and Customer represent and warrant that:-


(1) they have all requisite power and authority to execute, deliver and perform their obligations under this Agreement;


(2) This Agreement has been duly and validly executed and delivered and constitutes a legal, valid and binding obligation, enforceable against the Customer and Parent in accordance with its terms;


(3) The execution, delivery, and performance of this Agreement and the consummation by Parent and the Customer of the transactions contemplated hereby will not, with or without the giving of notice, the lapse of time, or both, conflict with or violate:-


(1) any provision of law, rule, or regulation;


(2) any order, judgment, or decree;


(3) any provision of corporate by-laws or other documents; or


(4) any agreement or other instrument.


(4) the execution, performance and delivery of this Agreement has been duly authorized by the Customer and Parent;


(5) No consent, approval, or authorization of, or exemption by, or filing with, any governmental authority or any third party is required to be obtained or made in connection with the execution, delivery, and performance of this Agreement or the taking of any other action contemplated hereby;


The Customer represents and warrants that:


(1) the Customer has read and understood every clause of this Agreement


(2) the Customer has independently evaluated the desirability of the service and is not relying on any representation agreement, guarantee or statement other than as set forth in this agreement


(3) the Customer is not a Prohibited Person and is not acting on behalf of a Prohibited Person; and


(4) the Customer is eligible, to enter into this Contract according to the laws of the Customer's country




(1) Parent and Service Providers may change any information, including Authentication Information of the Customer in the SPARK Database upon receiving authorization from the Customer in any form as maybe prescribed by Parent from time to time.


(2) Parent and Service Providers may provide/send any information in the SPARK Database, about the Customer, including Authentication information


(1) to the Customer Contact Details


(2) to any authorized representative, agent, contractee, employee of the Customer upon receiving authorization in any form as maybe prescribed by Parent from time to time


(3) to the Service Providers


(3) Parent and Service Providers in its own discretion can at any point of time temporarily or permanently cease to sell a Parent Product


(4) Parent reserves the right to change pricing, minimum order levels, and discounts,  of any Parent Product , at any time.


(5) Parent and Service Providers, in their sole discretion, expressly reserve the right to deny any Order or cancel an Order within 30 days of processing the same. In such case Parent may refund the fees charged for the Order, after deducting any processing charges for the same.


(6) Parent and Service Providers, in their sole discretion, without notice, expressly reserve the right to modify, upgrade, freeze the SPARK, and its associated Services.


(7) Notwithstanding anything to the contrary, Parent and Service Providers, in their sole discretion, expressly reserve the right to without notice or refund, access, delete, suspend, deny, cancel, modify, intercept and analyze traffic of, copy, backup, access data of, redirect, log usage of, monitor, limit access to, limit access of, take ownership of or transfer any Order, or to delete, suspend, freeze, modify SPARK Users' access to SPARK, or to modify, upgrade, suspend, freeze SPARK, or to publish, transmit, share data in the SPARK Database with any person or entity, or to contact any entity in the SPARK Database, in order to recover any Payment from the Customer for any service rendered by the Parent including services rendered outside the scope of this agreement for which the Customer has been notified and requested to remit payment, or to correct mistakes made by Parent or its Service Providers in processing or executing an Order, or in the case of any breach or violation or threatened breach or violation of this Agreement, or incase Parent learns of a possibility of breach or violation of this Agreement which Parent in its sole discretion determines to be appropriate, or incase of Termination of this Agreement, or if Parent learns of any such event which Parent reasonably determines would lead to Termination of this Agreement or would constitute as Breach thereof, or to protect the integrity and stability of the Parent Products and the SPARK, or to comply with any applicable laws, government rules or requirements, requests of law enforcement, or in compliance with any dispute resolution process, or in compliance with any agreements executed by Parent, or to avoid any liability, civil or criminal, on the part of Parent and/or Service Providers, as well as their affiliates, subsidiaries, officers, directors and employees, or if the Customer and/or its Agents or any other authorized representatives of the Customer violate any applicable laws/government rules/usage policies, including but not limited to, intellectual property, copyright, patent, or Parent learns of the possibility of any such violation, or authorisation from the Customer in any manner that Parent deems satisfactory, or for any appropriate reason. The Customer agrees that Parent and Service Providers, and the contractors, employees, directors, officers, representatives, agents and affiliates, of Parent and Service Providers, are not liable for loss or damages that may result from any of the above.


(8) Incase of Orders involving web services, Parent and Service Providers can choose to redirect any Order to any IP Address including, without limitation, to an IP address which hosts a parking page or a commercial search engine for the purpose of monetization, if an Order has expired, or is suspended, or does not contain valid information to direct it to any destination. Customer acknowledges that Parent and Service Providers cannot and do not check to see whether such a redirection, infringes any legal rights including but not limited to intellectual property rights, privacy rights, trademark rights, of Customer, or that the content displayed due to such redirection is inappropriate, or in violation of any federal, state or local rule, regulation or law, or injurious to Customer or any third party, or their reputation and as such is not responsible for any damages caused directly or indirectly as a result of such redirection.


(9) Parent has the right to rectify any mistakes in the data in the SPARK Database with retrospective effect.


(10) Parent and Service Providers reserve the right to prohibit the use of any of their services in connection with any Country-Code Top Level Domain Name ("ccTLD") of any Sanctioned Country.


(11) Parent and Service Providers expressly reserve the right to suspend or terminate Customer's account, without prior notice and without issuing a refund or compensation of any kind, if Parent or Service Provider determines in its sole discretion, that Customer has violated the OFAC Provision in Section 4. Parent and Service Provider shall not be liable for any loss or damages resulting from such action whether such loss or damage is incurred by the Customer, or a third party. Parent will not directly or indirectly refund any amounts to any Prohibited Person, including without limitation, any amounts in a Customer's Advance Account.